Wednesday, June 17, 2009

Right to Repair Act Designed to Help Chrysler, GM Customers

More and more automotive shops, obviously, are supporting the Right to Repair Act, which was introduced in the U.S. House in April to protect the ability of consumers to choose their own preferred mechanic to perform warranty work. This has never been more important than for owners of Chrysler and GM models.

Amid bankruptcy, both automakers have announced wide-scale closings of dealerships nationwide that perform the vast majority of warranty work. While Chrysler and GM have also said owners' warranties will remain valid through their expiration date regardless of where the vehicles were purchased -- and any necessary work can be performed at any certified mechanic's shop -- there is anxiety about having to drive many miles in rural areas to reach the next closest dealership certified to perform the work.

The Right to Repair Act would put it in writing that independent repair shops could compete for business previously guaranteed only to dealerships or dealer-contracted garages.

Are you worried about where you can take either your fleet or personal vehicle amid these dealership closings? Are you in a rural area where the closest dealership may be many miles away? Let us know what you think.

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